 | Customization and Integration Integrate the client support page into the design of your own company’s website to provide a unique customer experience while enhancing your service brand. Ensure that your customers will request support directly from your website, thereby simplifying the overall connection process.
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 | Remote Reboot and Reconnect All that is needed to establish a connection between a service technician and a remote client is internet access and a web browser. This allows both session participants to be connected from any location or computer in the world without having to download any software or program.
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 | Browser-Based Solution All that is needed to establish a connection between a service technician and a remote client is internet access and a web browser. This allows both session participants to be connected from any location or computer in the world without having to download any software or program. |
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 | Easiest Connection Process The Techinline service offers the easiest and most reliable connection process by enabling users to bypass any downloads, installations, or "back-and-forth" prompts upon launching a session. The only thing which is required is basic knowledge of using a web-browser. As a result, Techinline provides you with an opportunity to offer your services to even the most novice computer users. |
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 | 2-Way Desktop Sharing View and control a remote computer, or share view and control of your own computer with a remote user. This is a valuable asset for any task that requires bi-directional interaction between any two computers. |
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 | Reporting Tool Rely on the reporting tool to automatically store data about conducted sessions. Quickly and efficiently generate a comprehensive report of previous connections, which can then be used for billing/invoicing purposes. |
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 | Multi-Monitor Support Easily provide remote support in an environment with multiple monitors. With the Techinline service, the content of all monitors of the remote user will appear side by wide on your local screen. Switching between monitors is simply performed with a scroll of the mouse, providing you with the ability to comfortably work with a large quantity of data or content. |
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 | Firewall/Proxy Transparency Whether you are facing a complex network access policy or an uncommon internet configuration, the reliability of the Techinline service will not let you down. Techinline’s technology uses HTTPS outbound connections, which require no additional network configuration. As a result, you are able to support customers in any environment, behind any firewalls, proxies, or NAT. |
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 | Auto Scroll and Auto Scale The switchable Auto Scale and Auto Scroll modes automatically adjust the view of the remote desktop if its screen resolution is higher than yours, enabling you to conveniently work with any remote computer. |
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 | File and Clipboard Transfer Transfer files, folders, and clipboard content from the local computer to the remote computer, and vice versa. This enables transparent and instantaneous exchange of images, documents, text, and any other objects between computers directly through our application. |
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 | Instant Messaging Chat Immediately exchange messages via Techinline's integrated live chat, and maintain real-time communication with the client during the support session without resorting to any external means of communication. |
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 | Windows 7 Compatible, 64-bit Version Our application is fully compatible with Microsoft’s latest operating systems, including Windows 7 and Windows 2008 Server, and is available in a 64-bit version. |
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