| Auto Scroll and Auto Scale If the support specialist’s screen resolution is lower than that of the client’s, it may be best to use the Auto Scroll option. This mode will enable you to carefully work with data on the remote machine while not worrying about missing any area of the screen. The remote view follows the movement of the mouse, providing you with the freedom to explore the entire desktop in great detail. A support specialist may find himself/herself being called upon to provide assistance to professionals in fields where large monitors are commonly used. Specialists such as designers, accountants, and physicians are often required to work with a vast quantity of detailed data, meaning differences in screen resolutions are inevitable.  On the other hand, the Auto-scale feature enables you to fit any-sized monitor entirely onto your screen. Once again, you do not have to worry about making any manual adjustments to the resolution; the changes are made with a simple click of the button in your Techinline Options Menu.
The Auto Scroll/Scale feature may prove to be very convenient for either taking important close-up screenshots or capturing the entire screen, while also "zooming into" important data whenever needed. Furthermore, the support specialist can switch between these modes during a running session by making the necessary adjustments in the Options section of the Techinline account.  The simplicity and effectiveness of auto-scrolling and auto-scaling will eliminate the need to constantly distract your clients with manually adjusting their resolution and further complicating the connection process and support session. Techinline makes practically every PC user with any degree of computer knowledge your potential client, no matter what field they are employed in.
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