Permission-Based Access

Explicit Permission

Our technology provides the client with full control of operations being performed on the computer. All requests to remotely view or control the machine require permission from its owner. In addition, the client can grant permission to carry out any subsequent tasks during a single running connection. The user also has the ability to observe the operations which are performed on the machine, and manage the situation in "real-time". This means that the client has the power to terminate the session at any point.

Only Authorized Access

No running processes remain on the client’s machine upon the completion of the remote session. This guarantees that a remote computer cannot be accessed by anyone without the knowledge and approval of its owner. Techinline’s technology completely eliminates the risk of unauthorized intrusion using any "backdoor" or hacking software. This refers to both the support specialist and the remote client’s machine.

Client-Initiated Connection

In order to provide the support specialist with access to the machine, a client has to perform the following steps:

• Open the techinline.net website in a-browser
• Communicate the obtained Client ID Number to the support specialist
• Grant permission for the requested operation

This entire procedure asserts confidence in your clients’ minds that they are not at any risk when using the Techinline service.

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