to read: Remote Support Desktop Connection

Instant Remote Desktop Connection.

Techinline Remote Desktop enables users around the globe to view, diagnose, and take full control of a remote desktop to resolve any problem! No matter how far apart the users are, Techinline works as if the two machines are on the same table.

to read: Remote Desktop Connection - How it works

You don’t need to pre-install or download software to get started. All it takes is a browser and an internet connection to launch a remote support session. The entire connection process is as simple as it gets:

  • Log into your Techinline account to start the support session
  • Direct your customer to FixMe.It to retrieve their 6-digit Client ID number
  • Enter this number into the corresponding field in your account and start resolving any technical issues on the remote desktop!

It does not matter whether you or your clients are located behind a firewall, proxy server, or NAT: Techinline guarantees a trouble-free connection in any environment. Save time and money by managing tasks directly from the comfort of your office!

Get the best performance out of your customer support team.

Grant your technical support team the ability to observe what is happening on your customers' remote desktop and provide immediate assistance. You can seamlessly integrate our solution into your website in order to simplify the connection process for your customers, while also promoting your brand. Even the least "computer-savvy" customers will find Techinline easy to use!

Remote desktop sessions are always confidential and secure.

Our technology guarantees reliability, security, and privacy for you and your clients. All data exchanged during the session is encrypted with industry standard Secure Socket Layer (SSL) and 256-bit Advanced Encryption Standard (AES) encryption, which are used by online banking transactions.

Start experiencing the benefits of remote tech support today.

Register for our 15-day free trial! It offers the complete range of Techinline's features at no start-up fee and without any obligations. You will not be asked to provide any billing information. Once the trial expires, you will need to purchase the product in order to continue using Techinline based on one of the available payment plans.

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