Secure Data Transfer
All communication between the Expert and Client is transmitted through secure HTTPS protocol. To ensure complete security and confidentiality of transmitted data, Techinline uses industry-standard 256-bit SSL encryption technology (Secure Sockets Layer). This very same technology is used to maintain the privacy of online banking transactions and nearly all other payment processing services on the Internet. It guarantees the highest level of reliability and is regarded as the industry standard for the aforementioned types of transactions, thereby ensuring the highest level of service which you deserve. Techinline uses SSL Certificates issued by the Comodo Group. This Trusted Authentication Authority is compatible with all modern browsers.
What is SSL?
SSL is the standard security technology for creating an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remains private and integral. SSL is an industry standard used by millions of websites in the protection of online transactions with their customers.
Technically, SSL protocol provides an encrypted link between two parties. A simple procedure of establishing a connection link by means of HTTPS and SSL can be further described as the set of the following actions: Your browser examines the signed certificate received from the Web site (in our case, https://techinline.net), determines it to be authentic, and generates secret keys at both ends of the connection. Any information which is transferred online is encrypted prior to being sent to the server.
For Techinline users this implies the following:
- Desktop images, commands, and files which are passed between an Expert and Client cannot be intercepted or altered by a third party during transmission across the internet.
- The user is guaranteed to work with the genuine Techinline web server instead of a scam server intended to replicate Techinline.
To be able to generate an SSL link and prove its authenticity, any web server requires an SSL Certificate. In order to guarantee the transparency and safety of our technology, Techinline’s development processes have been entirely authenticated by an authorized and reputable organization.
Two-Factor Authentication
Techinline delivers an enhanced security layer and with its Two-Factor Authentication login process, making it fully compliant with PCI’s Data Security Standards. Techinline’s Two-Factor login process requires not only the account holder’s username and password, but also a virtual token which has to be provided upon attempting to access a Techinline account:
- Standard login form which consists of the Techinline account holder’s username and password
- Randomly-generated Security Code which is automatically sent via email to the account holder upon providing their username and password. The security code needs to be entered into a corresponding field in the login form to complete the verification process and access the Techinline account.
The Two-Factor Authentication process is an optional feature which may be activated for any Techinline account upon their request at no extra cost.
Code Signing Certificates
Techinline uses a Code Signing Certificate issued by the Comodo Certificate Authority. This Trusted Certification Authority is compatible with all Windows operating systems.
In addition, to ensure protection and integrity of its software packages, Techinline relies on Microsoft Authenticode Technology. Authenticode is the mechanism which provides an end-user with information about the developer of the program module downloaded from a web server.
For Techinline users, Authenticode technology implies the following:
- Software Source: End-users can confirm that the software package is authentic and comes directly from Techinline.
- End-users can verify that the software package has not been altered or corrupted since it was signed by Techinline.
Furthermore, Authenticode guarantees that the browser plug-in installed on the computer is authentic, trustworthy, and that the code’s integrity is not compromised. In case of any 3rd party potentially tampering with the plug-in, the digital signature will break and alert the customer of this intrusion.
Constant Improvement
Achieving the highest level of security had remained a top priority throughout Techinline’s development and implementation processes. However, maintaining the trust of our current users as well as Techinline’s reputation as a secure and reliable remote access solution has driven our continued efforts to further enhance the security architecture in place. The Techinline development team conducts constant quality assurance testing with the goal of protecting our customers in “up-to-date” conditions. We take full responsibility for the safety and privacy of our clients, and as a result, achieving the highest possible level of all-around security will remain a central priority for Techinline.