Introduction > About Techinline Remote Desktop

Techinline Remote Desktop allows you to connect to a remote computer (to a Client), view its desktop, control the mouse and keyboard, as well as share your own desktop (as an Expert) with the Client. Techinline Remote Desktop runs in a Web browser, which means that all you need to use this service is a browser and an Internet connection.

Expert - a user who offers technical support or any other form of assistance to the Client, a remote computer of a user, via a browser and an Internet connection

What can you do with Techinline Remote Desktop?

With Techinline Remote Desktop, you can perform almost any task imaginable, right from the comfort of your own computer. There are plenty of ways in which you can use remote access. Here are the most common applications of the Techinline service:

▪	Technical/helpdesk support. Techinline Remote Desktop allows to remotely assist your customers and users by viewing their computers' desktops on your screen in real time, using your own keyboard and mouse to control their computers remotely, and running applications on their computers.

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Online product showcases. Techinline Remote Desktop allows to help your prospective clients navigate through your offers efficiently or demonstrate your products interactively by sharing your desktop with them. You can hold demo sessions, make presentations, or provide on-screen instructions. You also can allow your clients to work with your desktop the same way you do with theirs.

▪	Collaborate and review documents with your customer. Examine spreadsheets, charts, and slides. Focus on important data and simplify complicated documents in real time.

▪	Get approvals for your design work from customers who are thousands of miles away; show photos, sketches, 3D models, charts, and presentations. Techinline Remote Desktop also allows to copy-and-paste folders, files, and text between the local computer and the remote computers of your customers.

Please visit our Use Cases section to learn other ways in which you can use our service to help your business.

Techinline Remote Desktop features

With Techinline Remote Desktop you can:

View the desktop of the remote computer using your Internet browser, and enjoy full screen functionality and auto scroll. This even applies to sessions between users with different screen resolutions and color qualities.

Control the desktop of the remote computer. You will have full access to the mouse and keyboard of the Client.

View and control multiple monitors of the Client, as well as share view and control of your own multiple monitors with the Client.

Copy and paste folders, files, images, and any other objects from the local computer to the remote computer, and vice versa.

Copy and paste text from the local computer to the remote computer, and vice versa.

Share your own desktop view with the remote user (Client).

Allow the remote user to control your desktop, making the session bidirectional.

Keep track of all remote sessions and provide information output on all sessions conducted.

Interact with the remote user via our built-in chat.

All types of Internet connections are compatible. Dial-up, DSL, cable modem, or local area network (LAN) connections are acceptable. You can adjust the service settings to get the best results.