Client Box (Pre-Session Status)

The Client Box (Pre-Session Status) appears when you have launched the Techinline Remote Desktop service as the Client, but a session has not yet been established with the Expert.

In this box, you can obtain your Client ID and send your Client ID to the Expert to join the session.

Client Box (Active Session Status)

The Client Box (Active Session Status) appears when a support session has been established with the Expert.

In this box, you can view messages that inform you about various operations: allowing the Expert to view and control your desktop and reboot your computer, viewing and controlling the Expert's remote desktop. You can also chat with the Expert and transfer files/clipboard content.

Client Thank You! Form

The Client Thank You! Form appears when the session has ended: either you have disconnected from the session or the Expert has disconnected from your computer.

In this form, you can join another session.