If the Expert has shared view or control of their desktop with you, you may use the following handy tools:

| • | The CTRL+ALT+DEL button runs this command on the remote computer |
| • | The Pencil tool allows you to draw objects on the remote desktop |
| • | The Laser Pointer tool allows you to highlight a region on the remote desktop |
| • | The Magnifier tool allows you to zoom into a portion of the remote desktop to view it in actual size |
| • | The Session Video Recording tool allows you to capture video of your remote desktop session |
| • | The Multi-Display tool allows to view one or several displays in the Remote Desktop Control |
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