Navigation:  Techinline Expert User’s Guide > Disconnecting from the Client

To end the current support session (and optionally start a session with another Client), you must disconnect from the Client's computer.

In the Expert Main Form (Active Session Status), click the Disconnect button.

You will be disconnected from the Client's computer and the Expert Main Form (Pre-Session Status) will appear. You will receive the following message: "Client has been disconnected from the support session."

Note. If you are logged into the system but are not connected to the Client, you will be automatically logged out after 8 hours of inactivity after disconnecting from the Client.

You can also end the session by pressing the red Exit button () or close the browser window.

Once you have disconnected from the Client, you may do any of the following:

 

See also:

Connecting to the Client

Finishing Work with the Service

 

 

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