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Expert application

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This chapter contains all of the necessary information an Expert may need while providing technical support or any other form of assistance to a Client:

▪Connecting to the Client.
▪Disconnecting from the Client.
▪Performing Techinline Operations (Remote Desktop View or Control, Share Desktop View or Control, Transferring files, folders, and text).
▪Interacting with the Client via chat.
▪Getting remote session reports.
▪Getting information about Expert account.
▪Editing Expert account information.
▪Changing Techinline password.
▪Customizing Client Page.
▪Managing remote session options.
▪Getting context help.
▪Finishing work with the service.