Techinline Expert User’s Guide > Expert User Interface > Expert Main Form (Active Session Status)

The built-in Chat Panel allows you to interact with the Client via text chat after the connection with the Client has been established.

The Chat Panel consists of the following elements:

The Expert's Chat Panel

•	The Chat Board displays the following messages:

o	A welcoming message, which contains information about your login and Expert license type.

o	Information about the session: when the remote session with the Client was established and ended, session length.

o	Chat messages.

•	The Send Messages Panel is used to write instant chat messages.

•	The Send button sends the written message. To send a message, you can also press ENTER.

•	The Typing status bar displays the message "Client is typing a message..." when typing is in progress.

Note. Once the Client is disconnected from the support session, the Send Messages Panel and the Send button are disabled.