Navigation:  Techinline Expert User’s Guide > Expert User Interface > My Account Form >

Session Usage Report Section

Techinline Remote Desktop Client User Guide Techinline Remote Desktop Expert User Guide Print this Topic Previous pageReturn to chapter overviewNext page

The Session Usage Report Section of the My Account Form allows you to keep track of all remote sessions and generate information output on all sessions conducted during a selected period of time.

The Session Usage Report Section consists of the following elements:

The Session Usage Report Section

The Session Usage Report Section

Session Usage Report Panel:
oThe Session type field allows you to choose the type of the session (Attended/Unattended), which will be included into the report.
oThe Date range field allows you to choose the date range of the report.
oThe Expert IP address field allows you to filter the sessions, which will be included into the report, by Expert IP Address.
oThe Client IP address field allows you to filter the sessions, which will be included into the report,  by Client IP Address.
oThe Client name field allows you to filter the sessions, which will be included into the report by Client Name.
oThe Show notes field allows you to choose whether or not the Notes of the session is included into the report.
oThe Report format field allows you to choose one of the possible report format (HTML,Excel,Word,PDF).
oThe Generate Report button generates the report, which can be further printer.
Tabs:
oHome Tab. When you are not connected to the Client, this tab opens the Expert Main Form (Pre-Session Status). During a support session, this tab opens the Expert Main Form (Active Session Status).
oMy Account Tab. This tab opens the My Account Form which allows you to manage your Techinline account.
oUnattended Clients Tab. This tab opens the Unattended Clients Form which allows you to manage your Unattended clients.
oSupport Tab. This tab opens the Support Form which allows you to contact Techinline's support department.
Buttons:
oThe Back Arrow button () opens the My Account Form which allows you to manage your Techinline account.
oThe Get Context Help button () opens context sensitive help that is related to the current context.
oThe End Session button () finishes work with the Techinline service. The Expert Log In Form will appear.
Version number shows the current version of your Techinline Remote Desktop service.

 


Page url: http://www.techinline.com/Help/index.htm?session_usage_report_section.html