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Using the Laser Pointer Tool

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The Laser Pointer tool allows you to highlight a region on the remote desktop during the View Remote Desktop and Control Remote Desktop modes. This tool may be useful when you need to provide visual guidance to the Client.

To highlight a region on the remote desktop:

1.Click the Laser Pointer button to highlight the necessary information:

 

2.Drag the mouse pointer across the remote desktop to move the red dot. The Laser Pointer will be displayed in different ways for the Expert and the Client. The Expert will see a red dot with sight, while the Client will only see a red dot.

 

Laser Pointer tool displayed to the Expert

Laser Pointer tool displayed to the Expert

 

Laser Pointer tool displayed to the Client

Laser Pointer tool displayed to the Client

 

See also:

Using the Pencil Tool

Using the Magnifier Tool

Using the CTRL+ALT+DEL Button

Using the Session Video Recording Tool

Using the Multi-Display Tool

 

 


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