The Pencil tool allows you to draw on the remote desktop during the View Remote Desktop and Control Remote Desktop modes. This tool may be useful when you need to provide visual guidance to the Client.
To draw on the remote desktop:
|1.||Click the Pencil button to highlight the necessary information:|
|2.||While holding down the left mouse button, move the mouse pointer across the remote desktop. A red line will be drawn:|
Using the Pencil tool
Note. When the user disables the Pencil tool, everything that was written will be erased.