Use cases

With Techinline Remote Desktop, not only do you gain control over the desktop, you can gain control over the entire situation. Imagine the work previously requiring you to leave your desk or even your state, which can now be done at the comfort of your desk!

Technical support/helpdesk: If you have a large user base in your organization or provide technical support to your customers or clients, you can now forget about struggling over the phone as well as those endless and ineffective e-mail conversations. Work right on the customer's desktop and provide immediate assistance by getting your hands directly on the problem.
Demo products: Make your products come to life for your customers. Is it a Web site, a software system, or maybe even computer hardware? Get a grip on how they will perceive all the unique features of your product and present them in the way you want!
Identify what to buy: Help your prospects navigate through your Web site or online catalog, stress the important information and features, emphasize advantages, promote innovations, increase brand-loyalty, and make your customer comfortable by making him feel special with personalized assistance.
Go over documents: Examine spreadsheets, charts and slides, focus on important data, and break down complicated documents in real-time. Help people on the other side fully understand your ideas!
Backup business decisions: Get approvals for your design work from a customer 1,000 miles away; show photos, sketches, 3D models, charts, presentations, etc. Anything you may need to make your clients confident that their decision to work with you was a good one.
Fill out documents: Is it an itemized tax deduction or an application for a visa? You can help your client manage those problem documents like never before by taking them step-by-step through any electronic or printed forms. Anything that can be shown on a screen can be managed by the Techinline Remote Desktop.