Instant Remote Desktop Connection.
Techinline Remote Desktop enables users to view, diagnose, and, if needed, take full control to resolve any problems on a remote computer which can be located at any point of the world. No matter how far the specialist is from the client, Techinline Remote Desktop works as if the two machines are located on the same table.
Only a browser and an internet connection are required to launch a remote support session between any two computers, making it an ideal solution for instant access and on-demand support for existing and new customers alike. The entire connection process is as simple as it gets! Log into your account online to start the support session, then direct your customer to FixMe.it in order to obtain a 6-digit Client ID number. Enter this number into the corresponding field on your end to instantly start resolving any technical issues on the remote desktop.
It does not matter whether you or your clients are located behind a firewall, proxy server, or NAT: Techinline guarantees a trouble-free connection in any environment. Furthermore, our solution does not require pre-installing or downloading software on either machine. Such simplicity and reliability presented by Techinline’s browser-based technology provide you with the capability to offer immediate service and ad-hoc support to practically anyone around the globe. Save time and money by managing tasks directly from the comfort of your office!
Get the best performance out of your customer support team.
Grant your technical support team the ability to observe what is happening on your customers’ remote desktop and immediately deliver the professional assistance required. You can seamlessly integrate our solution into your website in order to simplify the connection process for your customers while also promoting your brand. The simplicity of the Techinline service enables you to support even the least “computer-savvy” users.
Remote desktop sessions are always confidential and secure.
Techinline’s technology guarantees reliability, security, and privacy for you and your clients. All data exchanged between the session participants is encrypted with industry standard Secure Socket Layer (SSL) and 128-bit Advanced Encryption Standard (AES) encryption, which are used by online banking transactions. Techinline ensures that your business and clients are granted the highest standard of service possible.
Start experiencing the benefits of remote tech support today.
A 15-day free trial is currently available. It offers the complete range of Techinline's essential features at no start-up fee and without any obligations. You are not asked to provide any billing information. Once the evaluation trial expires, you will need to purchase the product in order to continue using Techinline based on one of the available payment plans.