FixMe.IT - Quick-Start Guide

Quick start guide

  • 1

    Start expert application

    Download and run the expert application at

  • 2

    Obtain Client ID from remote user

    The remote user goes to, where he/she receives a 6-digit number (Client ID)

  • 3

    Connect remote user to support session

    Enter the Client ID obtained by the remote client into the corresponding field.

Now you are ready to view or control the remote user's desktop, drag-n-drop files, exchange text messages, or share your desktop with the remote client.