Start expert application
Download and run the expert application at Fixme.it/expertFixme.it/expert
Obtain Client ID from remote user
The remote user goes to Fixme.itFixme.it, where they receive a 6-digit number (Client ID).
Connect remote user to support session
Enter the Client ID obtained by the remote user into the corresponding field.
Now you are ready to control the remote desktop, exchange files, setup unattended access, or share your desktop with the remote user.