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Using Tools

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If the Expert has shared view or control of their desktop with you, you may use the following handy tools:


The Home button brings the Client Desktop Application in front on the desktop.


The CTRL+ALT+DEL button runs this command on the remote computer


The Pencil tool allows you to draw objects on the remote desktop


The Laser Pointer tool allows you to highlight a region on the remote desktop


The Magnifier tool allows you to zoom into a portion of the remote desktop to view it in actual size


The Session Video Recording tool allows you to capture video of your remote desktop session


The Multi-Display tool allows to view one or several displays in the Remote Desktop Control


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