You can obtain the following information about your Expert Account:
|•||Account status (active or expired)|
|•||Renewal Date/Expiration Date/Sessions Left|
To get information about your Expert Account:
The Expert Main Form (Pre-Session Status)
The My Account Form
Note. The My Account tab may also be accessed during a support session when you are connected to the Client.
|3.||In the Account Information Section, see the following details about your FixMe.IT Expert Account:|
The Account Information Section
|o||The status of your account:|
Note. If your paid account has an expired status, contact our Sales Department.
|•||Renewal Date/Expiration Date/Sessions Left. The date until which your account will remain active:|
|•||E-mail. Your login (the e-mail address that was used to register your FixMe.IT account).|
Note. If you need to change the email address associated with your FixMe.IT account, please contact our Support Department.
Switching License Type